This policy explains what information GoldBot ("we", "us") collects when you use www.goldbot.in and the GoldBot App at app.goldbot.in, why we collect it, and the choices you have. GoldBot is operated by Envalog LLC, USA. Questions: help@goldbot.in.
Information you give us
- Account: your name, email address and password (stored only as a secure hash). Optionally your phone number, country and city.
- Follow bonus: if you claim it, the Instagram or Facebook name or the WhatsApp number you enter, so we can check the follow.
- Community Partners: if you apply, your city, WhatsApp number and what you tell us about your network. We also note when you open a broker's sign-up from the app, and a partner who invited you can see your first name, country and whether you joined, opened the broker sign-up or were verified. They never see your email, balance or trades.
- My Profile (optional): your photo, date of birth, gender, a short description, WhatsApp number, street address, social media usernames, your trading experience, your main source of income (never how much you earn, and you can choose not to say) and how you found GoldBot. Only you and the GoldBot team can see it, and it is never shown to other users. We use it to give you bonus credits, understand who uses GoldBot and improve the app. We only message you on WhatsApp about news and offers if you agree, and you can change or delete these details on the My Profile page at any time.
- Licences: the MetaTrader account number, platform and broker you apply with, and any payment transaction ID you submit.
- GoldBot Credits (GBC): your purchases, balance history, the USDT transaction IDs and addresses involved, and refund requests. If a purchase closes unpaid we may email you a reminder, which you can turn off from a link in that email.
- App settings you create: for example your price alerts and their notes.
- Messages you send us by email, WhatsApp, the contact form or the in-app help & support chat (support messages may be translated with Google Translate).
- GoldBot AI: the questions you ask GoldBot AI and its answers, and any ratings you give them. They are saved to your account so you can see your chat history, and our team may review them to improve GoldBot AI.
- GoldBot Academy: the lessons you read, your quiz and exam answers and scores, your XP, badges and capstone project, and the certificates you earn.
- Gold Predict and Gold Replay: the calls and trades you make and their results.
- GoldBot AI Signal: the signals you take, their levels and results, and any fee paid.
- Donations: if you tell us about a donation, its transaction ID, amount, network and sending address.
Information collected automatically
- Log and security data: IP address, browser type and the time of requests, used to keep the service secure (for example to limit repeated failed log-ins).
- Activity: when you were last active in the app and whether you were invited by another user.
- Time in the app: how long each app page is on your screen while you are using it (it pauses after 5 minutes without activity), totalled per page and day. It powers the usage figures on your profile and helps us improve the app.
- Live visitor data: while you use the website or the app we record the page you are on, the website that sent you (for example a search engine), your device type, operating system, browser and language, and your device's time zone, from which we estimate your country. On the website a random visitor ID is kept in your browser's local storage so repeat page views count as one visit. This data is deleted after 24 hours.
- Cookies and local storage: a session cookie that keeps you logged in on goldbot.in and app.goldbot.in, a cookie with your device time zone so times are shown correctly, and settings stored on your device (for example your chart timeframe or whether signal alerts are on).
- Analytics and advertising: we use Google Analytics to understand how the website is used, and Google AdSense may show ads on the website. Google may set its own cookies; see how Google uses information from sites that use its services.
How we use it
- To create and secure your account and let you log in on the website and the app.
- To provide the app's features, issue and verify licences, and process GBC purchases and refunds.
- To send service emails, such as password resets, licence keys and GBC receipts.
- To trigger the price alerts and notifications you ask for.
- To keep the service secure, prevent abuse and meet legal obligations.
- To understand and improve how the website and app are used.
We do not sell your personal information.
Sharing
We share information only with service providers that help us run GoldBot (hosting, email delivery, analytics and advertising by Google, and Google Translate if you use the language switcher), when the law requires it, or to protect our users and service.
Sign-up protection: our sign-up forms use Cloudflare Turnstile to tell people from automated programs, so Cloudflare receives technical details of your browser and connection when you sign up. When you confirm your email for an invite bonus, we send a one-time code to your address.
GoldBot AI sends each question, the previous messages of that chat and GoldBot's live market data to an AI provider to write the answer: Google (Gemini) or Groq. We do not send your name or email with them, but please don't type personal details into the chat. Google may use content sent to its free Gemini service to improve its products.
Public information: a GoldBot Academy certificate can be checked by anyone on our verify page, which shows the name on the certificate, the course, the score and the date. The Gold Predict leaderboard shows your first name, the first letter of your last name and your country flag. Public blockchain transactions (USDT) are visible to anyone by their nature. When you open a partner broker's page, such as GTCFX, that broker's own privacy policy applies to what you give them.
Notifications
Signal and price alerts can use your browser's or phone's notification system if you allow it. You can turn notifications off at any time in your phone or browser settings, and signal alerts in the app's Profile page.
Retention and security
We keep account information while your account is active and as long as needed for the purposes above, including records we must keep for legal, accounting or security reasons. Live visitor data is deleted after 24 hours. GoldBot AI chats, Academy progress and time-in-app figures are kept with your account until you ask us to delete them or delete your account. Data is sent over encrypted HTTPS, passwords are hashed, and access to our systems is restricted.
Your choices and rights
You can view and update your details in your profile. To ask for a copy of your information, a correction, or deletion of your account, email help@goldbot.in. You can block or delete cookies in your browser, although logging in requires the session cookie.
Children
GoldBot is intended for adults (18+) and is not directed at children.
Changes
We may update this policy. The date at the top shows when it last changed, and significant changes will be announced on the website or in the app.